STAFF
Leslie Ann Grove – Executive Director
After a BA in Music Education, graduate study in both education and philosophy, and law school at Gonzaga University, Leslie began practicing law in 1985 and mediating in 1987. Her very first mediation training was from Community Boards of Spokane, the predecessor to what has evolved into Northwest Mediation Center. Certified as a mediator through Washington Mediation Association, Leslie is a highly experienced mediator, trainer, and conflict resolution facilitator. Leslie is passionate about the crucial role of alternative dispute resolution and restorative practices in the 21st century. She is excited to work with Northwest Mediation Center, whose board is committed to providing affordable mediation and conflict management education to the community with integrity and creative energy. Leslie’s other passion is music, singing, and playing trumpet professionally. “It’s all about harmony” in music and in peaceful problem solving.
Deb Nielsen – Mediation Intake Specialist
Deb completed her BA in Sociology at Gonzaga University in 2015. Following her interest in social justice-related topics and volunteer possibilities, along with a long-time focus on effective communication, she decided to take the Basic Mediation Training from NMC in April 2016, and completed the practicum program to become a certified mediator in December 2018. After serving as a volunteer in the office as part of her practicum experience she began working for the center part-time, and is now NMC's case manager.
Monica Bertucci – Finance Manager
Monica joined NMC in late 2018 to provide bookkeeping and financial support services. She has an undergraduate degree from The Evergreen State College and a Masters in Business Administration from Eastern Washington University. She has a diverse professional history, including in retail and business ownership, and currently serves as the Executive Director of Blueprints for Learning. Having used mediation services herself in both business and family matters, Monica is a firm believer in mediation as an essential resource for people working through any type of negotiation, and is very happy to be part of the NMC team.
Wendy Schatz - Mediation Director
Wendy was born and raised in Portland, Oregon. She graduated from University of Oregon with a bachelor's degree in psychology and a secondary teaching certificate. She and her husband raised their daughter in Portland, and Wendy worked part time throughout their daughter's school years in bookstores and with a book wholesaler. She later worked in the University of Portland’s library. The state of the world was very upsetting, and she wanted a way to bring peace to conversations instead of guns. She took a mediation training course at Portland State University and loved it. She took another mediation training through Portland Community College. When a new program in Clackamas County brought small claims mediation to the area, she was accepted to the program and trained in small claims mediation. She then volunteered with that program for about a year and a half. When Wendy and her husband moved to Spokane to be near their daughter and her family, she met with Leslie and Northwest Mediation Center. She has been mediating with NMC for about 7 years now. She loves NMC for its commitment to bring peaceful resolution and conversation to the community. To her, mediation is the way to finding peace in a very conflicted world.
Kate Matthews - Data and Documentation Specialist | Housing Stability Coordinator
Kate gained experience with data collection and documentation while working for the Environmental Studies department of her community college, acting as project manager for the department’s monarch butterfly garden. After obtaining an associate degree in wildlife science and cultivating an interest in process documentation, Kate graduated from San Francisco State University with a bachelor’s degree in professional and technical writing in 2019. During her time at SFSU, she interned with the Natural Resources Defense Council as a technical writer. She began working at NMC in early 2022. She loves NMC’s commitment to collaboration and openness to diverse opinions. In her free time, Kate enjoys hiking, making jewelry, and creating textile art.
Laurel Newnham - Program Producer
Laurel attended Cardiff University and pursued her Masters degree in cultural studies, after which she moved to Seattle and worked in both nonprofits and the arts. She credits exposure to many ways of thinking and creative problem solving to her new love for community mediation. Laurel joined Northwest Mediation Center in 2022. Her favorite thing about being involved with NMC is helping people find relief and empowerment when processing conflict in productive conversation. In her spare time, Laurel enjoys cooking with friends, making art, and learning Welsh.
Clare Brown - Assistant Executive Director
Clare Brown (she/they) earned her AA in Business from Spokane Falls Community College in 2006, their BA in Advertising and Marketing from Loyola University Chicago in 2009, and most recently her Certificate in Women's Leadership from Gonzaga University in 2022. Clare was born and raised in Spokane, has worked in marketing since 2007, and been part of the local nonprofit community for nearly 10 years. Clare is passionate about authentic storytelling to leverage support for our community through fundraising, grant writing, marketing, and communications. She is excited to work with Northwest Mediation Center to promote safe space, particularly for marginalized and low-income folks, and to support parties as they find the place of empathy during conflict resolution. In their free time, Clare is passionate about dogs, iced coffee, used books, and combining all those things on sunny patios.
Tiara Titus - Program Assistant
Tiara is originally from Massachusetts and holds a BA in Film Production from Keene State College. A USAF Veteran, Tiara served as an EMT during her time in the Air Force and spent three years living overseas in Korea and Italy. She has always been passionate about helping others and continues to seek ways to make a positive impact. Tiara has a deep love for travel, having explored various parts of the world. Currently, she is pursuing her MA in Communication with an emphasis in education at Grand Canyon University and is set to graduate this October. As a Program Assistant at Northwest Mediation Center, Tiara is committed to the organization's mission of fostering, providing, and teaching peaceful problem solving. Her interests include gardening, cooking, reading, and playing video games. Dedicated to continuous learning, Tiara is committed to giving back and making a difference in every aspect of her life.